topic Re: Sim locked in Just Hang Out

Sim locked

paggs — Fri, 11 Sep 2015 17:41:52 GMT

I followed a link sent to me from 48 and it was supposed to get me up and running with Internet, but instead it locked my sim.
Has this happened to anyone else pecan anyone help me?
I'm new to 48 and would really appreciate the help.

Re: Sim locked

dalyer — Fri, 11 Sep 2015 21:38:20 GMT

What do you mean "locked your SIM"?

What exactly is the behaviour?

Does anything work?

Calls, texts, data?

is your phone prompting your for your PIN or PUK?

I forgot my PIN

To configure your internet settings just follow the instructions here:

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

Hope this helps.

Re: Sim locked

paggs — Mon, 14 Sep 2015 09:42:48 GMT

I'm not sure what happened to be honest, my phone was on and just had "sim locked" up in top left corner.
I took out my sim and put it back in again, entered the pin and it worked.
Have internet now too

Re: Sim locked

dalyer — Mon, 14 Sep 2015 10:16:02 GMT

Ok - thanks for posting back.

Glad you're up and running anyway.