topic Re: New Community Managers in Just Hang Out

New Community Managers

marionh — Thu, 06 Nov 2014 16:08:20 GMT

Hi everyone,

You've already seen some hellos in Just Hang Out from our new Community Managers KevinB2, dc888 & EmmettMa - they will indeed be taking over from me after this week and will be looking after this forum as I will be moving on to some other exciting stuff. Not to worry, you'll be in good hands!

I've hugely enjoyed chatting to you all and will miss you guys.

All the best, and stay out of trouble.

Cheers,

Marion

Re: New Community Managers

Anon — Sun, 09 Nov 2014 00:23:59 GMT

See you Marion!
Don't worry, they'll keep an eye on us 😛
Good luck with your future endeavours 😄

Re: New Community Managers

serba122 — Tue, 11 Nov 2014 13:14:20 GMT

Hi I hv bn trying to buy my membership since yesterday bt it keeps giving me the "oops please try again later " until this afternoon and I hv the bn able to make calls or go online on my phone which has resulted in some issues at my work place atm ,,,what's the problem with the network ,????, what do I do now as am soo worried . Any help now will do please....

Re: New Community Managers

dalyer — Tue, 11 Nov 2014 13:30:26 GMT

Can you try another device and/or browser - especially if you are trying to do this on your phone over a data connection?

If that doesn't work you could try topping up by voucher and buying membership by text:

How do I top up? Overview of the top-up payment op...

How do I buy stuff by text?

If you continue to experience problems you should contact 48 support for assistance:

Guide on how to get help

Hope this helps.

Re: New Community Managers

bigjoeod — Wed, 12 Nov 2014 22:50:12 GMT

"MarionH, so good, that when she left it took not one, not two, but three community manager's to replace her."

Re: New Community Managers

Anon — Fri, 14 Nov 2014 10:44:40 GMT

how come i can ring 0818 numbers

Re: New Community Managers

Anon — Fri, 14 Nov 2014 10:46:47 GMT

sorry i ment "cant"

Re: New Community Managers

dalyer — Fri, 14 Nov 2014 11:15:30 GMT

@jimtobin94 wrote:
how come i can't ring 0818 numbers

You need cash credit on your account to cover the costs of these numbers.

50c per minute.

They are not covered by membership or add-on bundled allowances.

See here under All the other call charges > Directory enquiries and others:

Other call charges

Hope this helps.

Re: New Community Managers

duck1 — Tue, 25 Nov 2014 22:57:52 GMT

hi can i use 48 network on my 3pay as you go on my wfi

Re: New Community Managers

dalyer — Tue, 25 Nov 2014 23:55:22 GMT

You post is not that clear.

Are you asking if you can use a handset originally provided you 3 on the 48 network?

You can use any phone on 48 as long as it's unlocked for use on any network.

If a specific handset is locked to another network then you need to get it unlocked first.

If you are asking something else then please clarify. Thanks.

Hope this helps.

pin forgotten

josh88 — Fri, 30 Oct 2020 23:32:45 GMT

eventually my phone died, i cannot remember my pin and my 3 tries have locked me out.

my ph says to contact you.

help please

Re: New Community Managers

dalyer — Fri, 30 Oct 2020 23:51:14 GMT

You need your PUK.
See here:

https://community.48.ie/t5/Most-Popular-Questions/I-forgot-my-PIN-or-need-my-PUK/td-p/35067

You can also disable SIM PIN locking if you don't want to have to enter the PIN every time you reboot the phone.

Hope this helps.