topic Moving back to Ireland in Joining 48?

Moving back to Ireland

verinha2205 — Fri, 14 Jul 2017 00:29:47 GMT

I was living in Brazil and now I am moving back to Ireland. I am wondering with my SIM card will work when I get there. Or if I need to order a new SIM card.

I'll be returning in September.

Thanks.

Re: Moving back to Ireland

dalyer — Fri, 14 Jul 2017 06:09:29 GMT

You mean your 48 SIM I presume?
How long have you been away and when is the last time that you bought 48 membership?
In approximate terms if you haven't bought membership for about a year then your account/number can probably be revived.
Longer than that and it may have been deleted and your number recycled and to use 48 you'll need a brand new account, SIM and number.

Hope this helps.

Re: Moving back to Ireland

verinha2205 — Fri, 14 Jul 2017 09:55:22 GMT

Last time I brought membership, if I am not wrong was last November. Now I am moving back on 02nd of August. I'd like to know if I'll be able to use this SIM card with the same number. Because if is that possible I'll buy a membership for that SIM card, if it is not possible I'd like to order a new SIM car with 48.
Thanks a million!

Re: Moving back to Ireland

dalyer — Fri, 14 Jul 2017 10:14:40 GMT

Should work.
Try logging into your online account to check that the account is still active.
If not then contact 48 support.
Ditto if it is active but you have problems buying membership or using the SIM.

Hope this helps.

Re: Moving back to Ireland

dalyer — Fri, 14 Jul 2017 13:15:37 GMT

Did that help at all @verinha2205?