topic Re: Double charge in Joining 48?

Double charge

Anon — Sun, 09 Oct 2016 01:59:26 GMT

I paid for The Mitch today and I got double charged! The Mitch is 15euro and I'm wondering why I got charged 30euro for it? I would like a refund please!

Re: Double charge

dalyer — Sun, 09 Oct 2016 08:51:48 GMT

Are you sure that you didn't buy twice by mistake?

What does your My History page say about payments/purchases today?

https://mobile.twitter.com/Creay45/status/784602109903765505/video/1

Did €30 actually get charged to your bank card?

If there's a mistake then you'll need to contact 48 support to get it rectified:

http://www.48months.ie/help/ask-agent

Hope this helps.

Re: Double charge

dalyer — Sun, 09 Oct 2016 18:23:34 GMT

Did that help at all?

Re: Double charge

Anon — Mon, 10 Oct 2016 15:56:52 GMT

It did thank you

Re: Double charge

dalyer — Mon, 10 Oct 2016 16:16:30 GMT

Great - glad it helped.