topic Re: Error 38 in Joining 48?

Error 38

Anon — Wed, 25 May 2016 09:37:51 GMT

Hi
I get error 38 when i try to send a txt to a particular irish mobile number. It's a message from 48months.liffeytelecom .what does it mean ?

Re: Error 38

dalyer — Wed, 25 May 2016 09:46:05 GMT

Can you post a screenshot of the error (blur out any personal details or phone numbers)?

Does it only happen with a single specific number?

Were you ever able to text to that number?

Any chance you just joined 48 and activated your SIM?
If so then turn the phone off, take the SIM out, gently clean the contacts, reinsert it, switch on again and then manually search for networks and connect to 48 and try sending the text again.

Are you 100% certain that the destination number is correct, correctly formatted (e.g. +353 87 1234567) and correctly stored in your contacts?

If the problem persists then you may need to contact 48 support about this:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Error 38

Anon — Wed, 25 May 2016 17:44:31 GMT

It's an old number, using sin card etc for a long time. I wonder if I'm being blocked?

Re: Error 38

dalyer — Wed, 25 May 2016 19:30:45 GMT

What about the other questions that I asked?

Re: Error 38

Anon — Wed, 25 May 2016 19:37:57 GMT

I'll try taking out the sim etc tmro, not in the right place for that today. Only happens on 1 number which I've sent many txt to, doesn't work even when I'm replying to their txt!

Re: Error 38

dalyer — Thu, 26 May 2016 08:30:55 GMT

You might need to contact 48 support about this so and see if they can investigate it at their end.

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

Re: Error 38

dalyer — Fri, 27 May 2016 07:46:49 GMT

Any update?

Re: Error 38

Anon — Mon, 30 May 2016 19:29:55 GMT

THis solution has not worked - i only have th eproblem for one number

I'll ask an agent

thanks for your help