topic Re: I'm locked out of my 48 account and I need to get my puk in Joining 48?

I'm locked out of my 48 account and I need to get my puk cod

DebbieL6831 — Sat, 31 Oct 2026 19:54:08 GMT

Re: I'm locked out of my 48 account and I need to get my puk

dalyer — Sat, 31 Oct 2026 20:19:29 GMT

What exactly do you mean by "I'm locked out of my 48 account"?

Why can't you log in?

What exactly happens that you can't get in?

Any error messages?

If you don't know your password then can't you reset it?

You'll need to get access to your account in order to get your PUK.

https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

If you need to contact 48 support about this then see the links in my signature below.

Re: I'm locked out of my 48 account and I need to get my puk

DebbieL6831 — Sun, 01 Nov 2026 12:51:01 GMT

I forgot my puk code and sim locked out

Re: I'm locked out of my 48 account and I need to get my puk

dalyer — Sun, 01 Nov 2026 13:01:29 GMT

You didn't address the questions that I asked in my first reply.

https://community.48.ie/t5/Joining-48/I-m-locked-out-of-my-48-account-and-I-need-to-get-my-puk-cod/m-p/75726/highlight/true#M5294

What exactly do you mean by "SIM locked out"?

See here for how to get your PUK.

https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

If you still can't log into your My48 account (how did you manage to log in and post here on the Community Forum if that's the case?) then you'll need to get access again first.

I posted some links that may help already.

If they don't help and you still can't log into your My48 account in order to get your PUK code then you'll have to contact 48 support for further assistance.

See the links in my signature below.