Phond to up

BridB7952 — Fri, 30 Oct 2026 16:08:11 GMT

Im unable to top up my phone as the multifactoral check for payment is linked to my old phone number, which i have no access to anymore

Re: Phond to up

dalyer — Fri, 30 Oct 2026 17:01:47 GMT

Do you mean your old phone number or old email address?

48 two factor authentication sends the code by email not by text message.

If you actually mean your old email address then see here:

https://community.48.ie/t5/The-Newsroom/My48-Account-Security-Update/m-p/72840

What happens if I don’t have access to my registered email? : You’ll need access to your registered email to reset your password and complete verification when signing in. If you can’t access it, contact our Care team and we’ll help you get back into your account.

If you do mean your old phone number then you'll probably need to contact 48 support in that case too.

See the links in my signature below.

topic Phond to up in Joining 48?

Phond to up

Re: Phond to up