https://community.48.ie/t5/Joining-48/Plan/m-p/75521#M5247 <P>You'll probably need to contact 48 support about this.</P> <P>Where exactly is the message asking you to wait 5 minutes appearing?</P> <P>Note that cash credit top-ups and monthly membership plan purchases are completely different things.&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>To contact 48 support see the links in my signature below.</P> Fri, 16 Oct 2026 23:02:54 GMT dalyer 2026-10-16T23:02:54Z https://community.48.ie/t5/Joining-48/Plan/m-p/75520#M5246 I’m trying to purchase the €9.99 Unlimited Data plan. After entering my bank card details, I get a message asking me to wait 5 minutes. I’ve already waited over 30 minutes, but the same message keeps appearing. My payment history shows “Transaction failed” for a €10 top-up, and no money has been taken from my bank account. Could you please check if there’s a pending transaction or a problem with my account? Thank you. Fri, 16 Oct 2026 22:49:41 GMT https://community.48.ie/t5/Joining-48/Plan/m-p/75520#M5246 SidonaV0385 2026-10-16T22:49:41Z https://community.48.ie/t5/Joining-48/Plan/m-p/75521#M5247 <P>You'll probably need to contact 48 support about this.</P> <P>Where exactly is the message asking you to wait 5 minutes appearing?</P> <P>Note that cash credit top-ups and monthly membership plan purchases are completely different things.&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>To contact 48 support see the links in my signature below.</P> Fri, 16 Oct 2026 23:02:54 GMT https://community.48.ie/t5/Joining-48/Plan/m-p/75521#M5247 dalyer 2026-10-16T23:02:54Z