https://community.48.ie/t5/Joining-48/SIM-CARD-NOT-WORKING/m-p/75211#M5184 <P>Did he activate the SIM successfully?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099</A></LI> </UL> <P>What make and model of phone is it?</P> <P>Is the phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>What happens when the SIM is inserted into the phone?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>What exactly is/isn't working?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>Incoming/outgoing calls?</P> <P>Incoming/outgoing texts?&nbsp;</P> <P>If mobile data isn't working then are the APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>Did he buy a monthly membership plan in order to be able to use outgoing services (other than the free introductory 1GB of 4G mobile data)?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Sat, 26 Sep 2026 09:42:37 GMT dalyer 2026-09-26T09:42:37Z https://community.48.ie/t5/Joining-48/SIM-CARD-NOT-WORKING/m-p/75210#M5183 Hello, my husband just got a 48.ie plan and the SIM Card is not working. The phone says 5G active but is not working. No data Sat, 26 Sep 2026 09:00:48 GMT https://community.48.ie/t5/Joining-48/SIM-CARD-NOT-WORKING/m-p/75210#M5183 MonicaRodriguezD2286 2026-09-26T09:00:48Z https://community.48.ie/t5/Joining-48/SIM-CARD-NOT-WORKING/m-p/75211#M5184 <P>Did he activate the SIM successfully?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099</A></LI> </UL> <P>What make and model of phone is it?</P> <P>Is the phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank">https://48.ie/unlock-your-phone</A></LI> </UL> <P>What happens when the SIM is inserted into the phone?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>What exactly is/isn't working?&nbsp;</P> <P>Connection to the 48 network - i.e. signal bars?&nbsp;</P> <P>Incoming/outgoing calls?</P> <P>Incoming/outgoing texts?&nbsp;</P> <P>If mobile data isn't working then are the APN settings configured correctly?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>Did he buy a monthly membership plan in order to be able to use outgoing services (other than the free introductory 1GB of 4G mobile data)?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Sat, 26 Sep 2026 09:42:37 GMT https://community.48.ie/t5/Joining-48/SIM-CARD-NOT-WORKING/m-p/75211#M5184 dalyer 2026-09-26T09:42:37Z