topic Re: Old account number in Joining 48?

Old account number

KatherineO4448 — Sat, 25 Jul 2026 11:48:56 GMT

I'm trying to move my number and I got my old account number from tesco Mobile. It has letters in it but your system will only accept numbers... I've tried only the numbers and it says it's not the correct account number?

Re: Old account number

dalyer — Sat, 25 Jul 2026 12:23:15 GMT

I think that someone else had a similar problem recently and found a solution but unfortunately I can't find that thread at the moment.

You might need to contact 48 support for assistance with this issue.

See the links in my signature below.

Re: Old account number

dalyer — Sat, 25 Jul 2026 12:25:13 GMT

Oh, this is the thread that I was thinking of.

https://community.48.ie/t5/Joining-48/Move-my-number-from-Tesco/td-p/73752

They had to contact 48 support anyway.

See the links in my signature below.