topic Re: i lost my sim card in Joining 48?

i lost my sim card

EllaOD3193 — Tue, 16 Jun 2026 18:32:45 GMT

i lost my sim card had had moved all my information on it what should i do with out losing my number??

Re: Lost Sim

EllaOD3193 — Tue, 16 Jun 2026 18:27:23 GMT

how do i get to the chat box??

Re: i lost my sim card

dalyer — Tue, 16 Jun 2026 20:24:59 GMT

Order a replacement.

See here:

https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

A replacement SIM will be linked to your existing number, account, membership plan etc.

What exactly do you mean by "had moved all my information on it"?

What information?

Any information stored on the SIM and not backed up elsewhere will probably be lost.

It's rare these days for information such as contacts to be stored on the SIM rather than on the phone and backed up to the cloud (e.g. Google Drive or Apple iCloud etc.).

If you need to contact 48 support about this then see the links in my signature below.

Re: Lost Sim

dalyer — Tue, 16 Jun 2026 18:52:36 GMT

It often doesn't work for me.

Maybe try email instead?

See the links in my signature below.