https://community.48.ie/t5/Joining-48/Sim-activation/m-p/72612#M4713 I got my SIM card 30th of March,ported my old number to the new sim,but my old sim is still active,is it possible if l can be assisted with this? Fri, 03 Apr 2026 13:07:06 GMT AudreyS9502 2026-04-03T13:07:06Z https://community.48.ie/t5/Joining-48/Sim-activation/m-p/72612#M4713 I got my SIM card 30th of March,ported my old number to the new sim,but my old sim is still active,is it possible if l can be assisted with this? Fri, 03 Apr 2026 13:07:06 GMT https://community.48.ie/t5/Joining-48/Sim-activation/m-p/72612#M4713 AudreyS9502 2026-04-03T13:07:06Z https://community.48.ie/t5/Joining-48/Sim-activation/m-p/72614#M4714 <P>Did you order and activate a replacement SIM?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487</A></LI> </UL> <P>Or a brand new SIM?</P> <P>What happens if you put the new/replacement SIM in your phone?</P> <P>Does it work?</P> <P>If not then what exactly happens?&nbsp;</P> <P>Any error messages - either on the phone, when you try to make a call/send a text, or when you log into your My48 account?</P> <P>Is the correct phone number displayed on your My48 account?</P> <UL> <LI><A href="https://48.ie/my48/settings/my-details" target="_blank">https://48.ie/my48/settings/my-details</A></LI> </UL> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Fri, 03 Apr 2026 14:15:10 GMT https://community.48.ie/t5/Joining-48/Sim-activation/m-p/72614#M4714 dalyer 2026-04-03T14:15:10Z