Dubl

AnnapurnaH8908 — Wed, 21 Jan 2026 16:56:04 GMT

Hello,

I have just recharged my 48 SIM account with €12.99, however the transaction was processed twice and I was charged two times for the same recharge.

I kindly ask that you please cancel the second transaction and reverse the extra €12.99 back to my account.

Please let me know if you need any additional details from me to process this request.

Thank you for your assistance.

Kind regards,

Re: Dubl

dalyer — Wed, 21 Jan 2026 18:07:37 GMT

Was this your first plan purchase?

If so then you will have been charged €12.99 for the one-time activation fee plus €12.99 for the plan itself.

https://48.ie/legal/price-plan-details

What does your Transactions page say about your recent payments?

https://48.ie/my48/transactions

What does your My48 account dashboard say about your current membership plan status and expiry date?

https://48.ie/my48

Does your Buy Plan page list any stacked upcoming membership plans?

https://48.ie/my48/memberships

If you still think that you're due a refund then you'll have to contact 48 support about that as nobody here on the Community Forum can do anything about it.

To contact 48 support see the links in my signature below.

topic Re: Dubl in Joining 48?

Dubl

Re: Dubl