https://community.48.ie/t5/Joining-48/Keep-same-number/m-p/71142#M4449 <P>If you mean that you ordered a 48 SIM online and are waiting on that to be delivered to you in the post then this would not have affected your existing service with your current mobile provider.&nbsp;</P> <P>The number porting process will only kick in after you receive and activate the 48 SIM.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100</A></LI> </UL> <P>If your mobile service with your current provider isn't working properly then that has nothing to do with 48 and the fact that you ordered a new 48 SIM.</P> <P>You should contact your current mobile provider about such problems.&nbsp;</P> <P>If you do need to contact 48 support about something then see the links in my signature below.</P> Mon, 08 Dec 2025 12:46:39 GMT dalyer 2025-12-08T12:46:39Z https://community.48.ie/t5/Joining-48/Keep-same-number/m-p/71141#M4448 I signed up yesterday to 48 am keeping same number i done this online but am still waiting on sim card but my phone seems to be in limbo now not able to receive or give calls on my current 3 network is this normal Mon, 08 Dec 2025 12:34:41 GMT https://community.48.ie/t5/Joining-48/Keep-same-number/m-p/71141#M4448 ballybricken 2025-12-08T12:34:41Z https://community.48.ie/t5/Joining-48/Keep-same-number/m-p/71142#M4449 <P>If you mean that you ordered a 48 SIM online and are waiting on that to be delivered to you in the post then this would not have affected your existing service with your current mobile provider.&nbsp;</P> <P>The number porting process will only kick in after you receive and activate the 48 SIM.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099</A></LI> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100</A></LI> </UL> <P>If your mobile service with your current provider isn't working properly then that has nothing to do with 48 and the fact that you ordered a new 48 SIM.</P> <P>You should contact your current mobile provider about such problems.&nbsp;</P> <P>If you do need to contact 48 support about something then see the links in my signature below.</P> Mon, 08 Dec 2025 12:46:39 GMT https://community.48.ie/t5/Joining-48/Keep-same-number/m-p/71142#M4449 dalyer 2025-12-08T12:46:39Z