Number transfer failed due to incorrect account type

ArslanA2964 — Tue, 15 Jul 2025 10:07:42 GMT

From 48: Your port to 48 was rejected due to an incorrect account type. Please contact your provider to confirm your details, then resubmit your request on My48>MyProfile>Move Your number

Re: Number transfer

dalyer — Tue, 15 Jul 2025 10:06:58 GMT

Isn't the error message pretty clear?

You obviously entered the wrong details when requesting your number port so you need to double check them with your old provider and try again with the correct details?

Very often this happens when people try to enter an account number when their old account was a registered pay as you go contract with no account number.

You should contact your old provider for advice.

If you also need to contact 48 support about this then see the links in my signature below.

topic Number transfer failed due to incorrect account type in Joining 48?

Number transfer failed due to incorrect account type

Re: Number transfer