topic Re: Wrong plan emailed to me in Joining 48?

Wrong plan emailed to me

PhilipH1301 — Thu, 12 Jun 2025 19:08:15 GMT

Signed up for 10.99 plan on comparison site
Received email to activate for 12.99 plan
Should I wait for email for plan I Signed up to

Re: Wrong plan emailed to me

dalyer — Thu, 12 Jun 2025 19:22:43 GMT

You mean via the Switcher.ie site?

https://switcher.ie/mobiles/networks/48/

You should probably contact them since it's their offer.

https://switcher.ie/about-us/contact-us/

Re: Wrong plan emailed to me

PhilipH1301 — Tue, 17 Jun 2025 19:20:00 GMT

Hi
The switcher site redirected me to 48, you had to do it that way
Can't see getting in touch with switcher would help
Also no way of contacting 48 because I haven't activated so no 48 number to talk to them

Re: Wrong plan emailed to me

dalyer — Tue, 17 Jun 2025 19:33:56 GMT

> Can't see getting in touch with switcher would help

Switcher say that it's their exclusive offer so if there's a problem availing of it then I would expect that you would have to take it up with them.

> Also no way of contacting 48 because I haven't activated so no 48 number to talk to them

See the links in my signature for the different ways to contact 48 support. Email is one way. And the last link includes a phone number which is technically for complaints but which pundits6 have used to contact customer support.

Re: Wrong plan emailed to me

dalyer — Tue, 17 Jun 2025 20:05:53 GMT

Weird - the Switcher page no longer has a "Go to site" link for this "exclusive" 48 €10.99 offer...

And they mention terms and conditions but I can't see them anywhere...