topic Ported number over but still "being verified" in Joining 48?

My number didn’t transfer - still "being verified"

LilyMarieR8115 — Tue, 17 Jun 2025 11:20:46 GMT

I just joined 48 and wanted to keep my number, the website said it would take 2/4hours to transfer and it’s been over 12hrs. I was given a new number and I don’t know what to do.

Re: My number didn’t transfer

dalyer — Mon, 16 Jun 2025 11:52:09 GMT

Maybe try manually porting the number (again?)?

See the porting instructions here:

https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

As they say, if you have problems then you'll need to contact 48 support.

See the links in my signature below for the different ways to contact them.

Ported number over but still "being verified"

LilyMarieR8115 — Tue, 17 Jun 2025 11:20:02 GMT

i switched to 48 Mobile recently and i wanted to keep my number. my number has been " transferred " but with my imessages and phone, my number is still being verified for the past 2 days meaning i can only send texts off of my gmail account.

Re: Ported number over but still "being verified"

dalyer — Tue, 17 Jun 2025 11:35:46 GMT

@LilyMarieR8115 wrote:

my number has been " transferred "

Why the "quotes"?

@LilyMarieR8115 wrote:

but with my imessages and phone, my number is still being verified for the past 2 days

meaning i can only send texts off of my gmail account.

You mean that you are seeing this in iMessage (and other iPhone apps?)?

Sounds like some Apple/iPhone complication rather than something to do with 48 per se?

Could it be to do with the usual Apple/iPhone stupidity of having the have some cash credit on your account to pay for a SMS message that the iPhone silently sends to a UK activation server to activate certain Apple/iPhone services and if you don't have cash to pay for this then the phone never tells you that anything went wrong?

E.g.:

https://community.48.ie/t5/Joining-48/iMessage-and-Facetime-won-t-activate-my-number/td-p/62423

Is your old number or a different 089 number displayed on your My48 account?

https://48.ie/my48/settings/my-details

If you need to contact 48 support about this then see the links in my signature below.