topic Re: Cannot Pay (new customer, in process of transferring) in Joining 48?

Cannot Pay (new customer, in process of transferring)

ThomasE5570 — Thu, 03 Apr 2025 18:43:40 GMT

How do I pay?

I`m in the process of transferring from Tesco to 48, transferring my number. tesco has been disabled at this point (so cannot receive text anymore there), new phone + provider not set up yet (so can`t receive text there either). How do I pay for 48, when I cannot receive a text with a code to authorise my electronic payment. I was wondering, when the payment would be required, but this seems mad to have it right when I cannot authorise an e-payment for lack of access to text to receive the code !?!? HELP

Re: Cannot Pay (new customer, in process of transferring)

dalyer — Thu, 03 Apr 2025 21:20:49 GMT

What do you mean by "new phone + provider not set up yet"?

Did you activate your SIM?

Did your number port over yet?

If your SIM is activated and your number ported then you should be able to receive texts even without an active membership.

Then you should be able to buy your first membership plan so that you can send texts, make calls and use mobile data.

If you need to contact 48 support about this then see the links in my signature below.