topic Re: Double payment in Joining 48?

Double payment

BoyiZ7496 — Wed, 04 Aug 2021 10:25:09 GMT

Hi there,

I notice 2 deduction of 48 payments on the same day on my bank app.

I think 48 made a mistake and took money from my account twice.

Can you refund me the excessive payment?

Thnak you.

Kind regards,

Re: Double payment

dalyer — Tue, 10 Dec 2024 15:56:44 GMT

You'll have to contact 48 support about this.

They don't respond to posts here on the community forum.

See the links in my signature below.

Hope this helps.

Re: Double payment

SaymulI4527 — Tue, 10 Dec 2024 15:19:44 GMT

How do I contact them. I couldn't contact them , they took twice money from my account. What is their contact number, if anyone knows please give me their number please.

Re: Double payment

dalyer — Tue, 10 Dec 2024 15:56:25 GMT

To contact 48 support see the links in my signature below.

Any chance that the seeming double payment was actually your first membership plan purchase (€12.99) plus the one-time activation fee of €12.99 = €25.98 in total?

https://48.ie/legal/price-plan-details

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5^thApril 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

By the way, you replied to a three year old thread which seems a bit odd...