topic Re: Chose new number SIM by mistake - can I keep old number? in Joining 48?

Applied to move number over but don't want to proceed

XingC7752 — Tue, 25 Jun 2024 11:05:08 GMT

Dear Sir or Madam,

I have applied for moving my number, but I choose this by a mistake. Is it possible to use my 48 mobile number 089XXXXXXXX [phone number removed]?

Xing

Re: Chose new number SIM by mistake - can I keep old number?

dalyer — Mon, 24 Jun 2024 13:54:30 GMT

You mean that you requested that your number be ported from another provider to 48 but you don't want to proceed with that?

In that case just don't enter the porting security code that is sent by text to the old number/SIM.

If you've already done that and completed the porting process then you'll have to contact 48 support for further assistance.

If you need to contact 48 support about this then see the links in my signature below.

By the way it's not a good idea to post personal details such as your phone number in a public forum like this where anybody can see and use it. You might want to edit your post to remove it.

Re: Applied to move number over but don't want to proceed

XingC7752 — Mon, 24 Jun 2024 14:13:57 GMT

Thank you so much for your help. I have contacted 48 support.

Re: Chose new number SIM by mistake - can I keep old number?

XingC7752 — Mon, 24 Jun 2024 15:25:41 GMT

Thanks for your suggestions. Where can I find the remove option?

Re: Chose new number SIM by mistake - can I keep old number?

dalyer — Mon, 24 Jun 2024 17:25:10 GMT

You mean the edit option?

Here:

Re: Chose new number SIM by mistake - can I keep old number?

XingC7752 — Tue, 25 Jun 2024 11:05:28 GMT

Thank you so much for your reply. As this picture shows, I don't have these two options. Is there any other solution for this?

Re: Chose new number SIM by mistake - can I keep old number?

dalyer — Tue, 25 Jun 2024 11:06:00 GMT

Sorry, I thought that everybody could edit their own posts when logged into the Community Forum but it seems not? I've edited your original post to remove your phone number. Hope that's OK.

Re: Chose new number SIM by mistake - can I keep old number?

XingC7752 — Tue, 25 Jun 2024 15:37:29 GMT

Yes! It works! Thank you very much for your patience and help.