topic Re: Server down in Joining 48?

SIM activation server down - when will it be back?

AbdulH3507 — Fri, 07 Jun 2024 09:44:33 GMT

Unable to activate sim for the last 2 weeks. Contacted customer support and they said their server is down at the moment. Was wondering when will it back up and running?

Re: Server down

dalyer — Fri, 07 Jun 2024 09:44:05 GMT

Nobody here on the Community Forum is going to be able to tell you.

You'll have to ask 48 support.

See the links in my signature below.

Re: Server down

dalyer — Fri, 07 Jun 2024 10:00:48 GMT

I just now activated a replacement SIM for somebody and it went fine so if the activation server was down then presumably it's back now?

Re: Server down

AbdulH3507 — Fri, 07 Jun 2024 11:14:22 GMT

Not working for me. Tried different browsers and different devices it all says 'Please enter valid activation code' which I clearly did . FYI I have 3 sims with templates on them

Re: Server down

dalyer — Fri, 07 Jun 2024 12:01:45 GMT

If it's not accepting the activation code then see here for an alternative way to activate:

https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Sometimes the activation code on the SIM plastic "casing" doesn't work for some reason.