Account confusion after using same email for 3 SIMs

FrankK1257 — Wed, 29 May 2024 12:13:50 GMT

I recently signed my son and daughter yup to 48 I used my own email as they were under 16 now I just signed up to 48 paid my plan and my sons details are coming up on my profile should I just change them help!!!!

Re: Account confusion after using same email for 3 accounts

dalyer — Wed, 29 May 2024 12:02:41 GMT

On 48 every SIM requires a separate account/login and thus a separate email address and password.

There is no facility for managing multiple accounts/SIMs via a single login.

I don't really understand the situation that you seem to find yourself in but you should've used different email addresses for each user/SIM/account/login.

Maybe you can clarify the exact steps that you took to sign up for your own 48 SIM/account and then subsequently the two others?

If you used the same email address for all three then I wouldn't be surprised if only one of the SIMs was actually working now and you may have lost other numbers along the way.

But you'll probably need to contact 48 support to figure this out.

See the links in my signature below.

topic Account confusion after using same email for 3 SIMs in Joining 48?

Account confusion after using same email for 3 SIMs

Re: Account confusion after using same email for 3 accounts