topic Re: I can't top up my account for the first time. I get an in Joining 48? https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63287#M2852 <P>The problem with payments seems to be resolved now so you should try again.</P> Wed, 22 May 2024 10:52:33 GMT dalyer 2024-05-22T10:52:33Z First time topping up but I get an error https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63267#M2846 <P>I can't top up my account for the first time. I get an error</P> Wed, 22 May 2024 08:31:49 GMT https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63267#M2846 AgnieszkaP8793 2024-05-22T08:31:49Z Re: I can't top up my account for the first time. I get an https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63268#M2847 <P>What's the error message?</P> <P>What are the exact steps that you are taking to make a payment/purchase?</P> <P>Does it make any difference if you try the app instead of the website or vice versa?</P> <P>Are your payment card details definitely correct and valid for online purchases?</P> <P>If you need to contact 48 support then see the links in my signature below.</P> Wed, 22 May 2024 08:31:20 GMT https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63268#M2847 dalyer 2024-05-22T08:31:20Z Re: I can't top up my account for the first time. I get an https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63270#M2848 <P>Is this the error that you're getting?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2024-05-22 09 46 47.png" style="width: 488px;"><img src="https://community.48.ie/t5/image/serverpage/image-id/2221iEF363C90BDD85E28/image-size/large?v=v2&amp;px=999" role="button" title="2024-05-22 09 46 47.png" alt="2024-05-22 09 46 47.png" /></span></P> <P>I got that just now doing a test payment/purchase.</P> <P>Looks like a problem with the site's payment processing generally.</P> <P>You'll have to contact 48 support about this.</P> Wed, 22 May 2024 08:47:19 GMT https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63270#M2848 dalyer 2024-05-22T08:47:19Z Re: I can't top up my account for the first time. I get an https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63287#M2852 <P>The problem with payments seems to be resolved now so you should try again.</P> Wed, 22 May 2024 10:52:33 GMT https://community.48.ie/t5/Joining-48/First-time-topping-up-but-I-get-an-error/m-p/63287#M2852 dalyer 2024-05-22T10:52:33Z