topic Problem switching to 48 - "MSISDN already exists" in Joining 48?

Problem switching to 48 - "MSISDN already exists"

LucyD5780 — Thu, 16 May 2024 09:21:02 GMT

Im trying to activate my sim and transfer existing number, I keep getting error "msisdn number already exists", not sure what to do now

dalyer — Thu, 16 May 2024 09:20:24 GMT

Your number may have been with 48 in the past.

That's what sometimes causes this error.

It has been reported several times before:

Or it may be due to something else.

You'll have to contact 48 support for assistance with this.

See the links in my signature below.

AaronS6679 — Thu, 16 May 2024 19:25:57 GMT

Yes as Dalyer has said, just contact support. I had this problem too. Support were able to do it from their end for me.