topic Re: Can't send SMS messages from iPhone in Joining 48?

Can't send SMS message to 5XXXX competition number

CianM2184 — Wed, 10 Apr 2024 09:49:49 GMT

I have an iPhone and I cannot send SMS even though I have additional phone credit on my account. I can make calls and can use data but sending messages seems to be a problem.

Any assistance would be greatly appreciated, thanks.

Re: Cannot send messages even though I have additional credi

dalyer — Wed, 10 Apr 2024 08:54:07 GMT

What happens when you try?

Any error message?

You don't need "additional credit" to send SMS messages to Irish numbers - they are covered by membership allowances.

Are you using iMessage or some other app?

Maybe it's an iMessage configuration/activation issue?

https://community.48.ie/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=imessage%20activation

If you need to contact 48 support about this then see the links in my signature below.

Re: Can't send SMS messages from iPhone

dalyer — Wed, 10 Apr 2024 08:58:05 GMT

Maybe there's something useful here?

Re: Cannot send messages even though I have additional credi

CianM2184 — Wed, 10 Apr 2024 09:44:10 GMT

I wasn't sending to an Irish number as such. I was trying to enter a competition where you text a number but they charge €2 per text - hence why I topped up additional credit.

I was able to do it on the phone I have prior to joining 48. Not sure what the story is now though

Re: Cannot send messages even though I have additional credi

dalyer — Wed, 10 Apr 2024 10:23:25 GMT

Your original post suggested that no SMS messages could be sent at all.

> I have an iPhone and I cannot send SMS ... sending messages seems to be a problem.

So that's not actually the case?

If you mean that you are trying to send a text to a Premium SMS/5XXXX number then that simply doesn't work on 48 and adding cash credit won't help:

https://community.48.ie/t5/The-Knowledge-Base/Premium-rate-services-SMS-text-short-codes/ta-p/57168