https://community.48.ie/t5/Joining-48/New-phone-not-connecting-to-48/m-p/62525#M2646 Hi. My son recently got his first phone. Ordered sim and activated sim and paid activation amount plus membership. It is showing he has a valid membership when we log in. However he cant make calls, send texts or use data? Can anyone help please? Sun, 24 Mar 2024 19:53:04 GMT Oliveroc4017 2024-03-24T19:53:04Z https://community.48.ie/t5/Joining-48/New-phone-not-connecting-to-48/m-p/62525#M2646 Hi. My son recently got his first phone. Ordered sim and activated sim and paid activation amount plus membership. It is showing he has a valid membership when we log in. However he cant make calls, send texts or use data? Can anyone help please? Sun, 24 Mar 2024 19:53:04 GMT https://community.48.ie/t5/Joining-48/New-phone-not-connecting-to-48/m-p/62525#M2646 Oliveroc4017 2024-03-24T19:53:04Z https://community.48.ie/t5/Joining-48/New-phone-not-connecting-to-48/m-p/62526#M2647 <P>Is the phone unlocked for use on any network or locked to a particular network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank" rel="noopener">https://48.ie/unlock-your-phone</A></LI> </UL> <P>What happens if you do a manual search for networks? W<SPAN>hat networks appear?</SPAN></P> <P>Can you see and connect to 48?</P> <P>If not then try enabling roaming/data roaming in the settings - as a "virtual" network operating on the Three mobile network these options may need to be enabled.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Sun, 24 Mar 2024 20:04:01 GMT https://community.48.ie/t5/Joining-48/New-phone-not-connecting-to-48/m-p/62526#M2647 dalyer 2024-03-24T20:04:01Z