topic Re: My SIM not working active yesterday in Joining 48?

My SIM not working active yesterday

DawidZ8653 — Sat, 23 Mar 2024 13:41:45 GMT

dalyer — Sat, 23 Mar 2024 13:42:06 GMT

Your post was blank @DawidZ8653 and the subject line doesn't provide a lot of detail.

Was your SIM/service working ok before this?

Did anything change on your phone - e.g. software update, settings changes, factory reset etc.?

What exactly do you mean by "not working active"?

Do you have a connection to the 48 network/signal bars?

If not then if you do a manual search for networks can you see and connect to 48?

Do any services work - calls/texts/data?

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

DawidZ8653 — Sat, 23 Mar 2024 13:46:00 GMT

I new in 48 yesterday I'm active the sim still not working

dalyer — Sat, 23 Mar 2024 13:53:51 GMT

You didn't address any of the questions that I asked above.

You mean you joined 48 yesterday, successfully activated your SIM but it still doesn't work?

Any error messages?

Are you sure that your phone is unlocked for use on any network?

As I said, if you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com