topic Re: Error when trying to verify number while porting it in Joining 48?

Error when trying to verify number while porting it

ALINAS0864 — Fri, 01 Mar 2024 14:15:55 GMT

Hello, I'm receiving a verification code to transfer my phone number and there's an error "There is an error in processing your request, Please try after some time" What can I do, I'm doing it already 1 hour and no changes.

Re: Can't verify phone number

dalyer — Fri, 01 Mar 2024 14:14:57 GMT

See the porting guide:

https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

You may need to contact 48 support about this though.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Error when trying to verify number while porting it

OleksiiN0996 — Wed, 06 Mar 2024 11:26:57 GMT

Have you solved this problem? If yes, then please tell me how?

Re: Error when trying to verify number while porting it

dalyer — Wed, 06 Mar 2024 13:22:20 GMT

Did you read my reply?

https://community.48.ie/t5/Joining-48/Error-when-trying-to-verify-number-while-porting-it/m-p/62071/highlight/true#M2520

Re: Error when trying to verify number while porting it

jackl1236 — Thu, 07 Mar 2024 02:09:02 GMT

The best option available is to directly message 48 via web-chat. I had requested to port my number and it took two days of no updates before directly contacting them and the issue being resolved within hours.