topic having problem with receiving calls and text messages in Joining 48?

having problem with receiving calls and text messages

TounkaraC1998 — Mon, 30 Oct 2023 12:58:18 GMT

Am having problem with receiving calls and text messages since
Can someone help with please it very important
Thanks

dalyer — Mon, 30 Oct 2023 12:47:04 GMT

Were incoming calls and texts working OK before now?

When did they stop working?

Do all incoming calls/texts fail or only some?

What happens at the caller/sender's end?

Do outgoing calls and texts work OK?

Do you have an active membership plan?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

TounkaraC1998 — Mon, 30 Oct 2023 13:27:54 GMT

All incoming calls and texts are not working
It start just after the portin finish on the 26 of the month
I have a 48 plan And am an active member

dalyer — Mon, 30 Oct 2023 13:36:54 GMT

Ok, you'll probably have to contact 48 support about this so.

See the link in my signature below or email them at support@48months.zendesk.com

TounkaraC1998 — Mon, 30 Oct 2023 13:54:33 GMT

Am am not receiving any normal call and sms on this my number anymore since i join 48

dalyer — Mon, 30 Oct 2023 14:04:29 GMT

Duplicate post merged with existing thread.

I already responded to your original post and advised that you contact 48 support.