https://community.48.ie/t5/Joining-48/48-sim-card/m-p/60040#M2146 Got my 48 sim. Inserted in my phone and says network locked. Old provider 3 signal gone. Keeping number so do I use old sim or what Thu, 12 Oct 2023 14:00:58 GMT JohnO9323 2023-10-12T14:00:58Z https://community.48.ie/t5/Joining-48/48-sim-card/m-p/60040#M2146 Got my 48 sim. Inserted in my phone and says network locked. Old provider 3 signal gone. Keeping number so do I use old sim or what Thu, 12 Oct 2023 14:00:58 GMT https://community.48.ie/t5/Joining-48/48-sim-card/m-p/60040#M2146 JohnO9323 2023-10-12T14:00:58Z https://community.48.ie/t5/Joining-48/48-sim-card/m-p/60041#M2147 <P>Is your phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank" rel="noopener">https://48.ie/unlock-your-phone</A></LI> </UL> <P>If it's locked to another network then you'll need to get it unlocked to use it on 48.</P> <P>This is the case even if it's locked to 3 - the fact that 48 is a subsidiary of 3 is irrelevant in this context.</P> <P>In order to port your number you'll need to be able to receive porting security text to your current number on the 3 SIM.</P> <P>If that's not possible because you no longer have any 3 connection then you'll have to contact 48 support.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100</A></LI> </UL> <P>If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com</P> Thu, 12 Oct 2023 14:22:41 GMT https://community.48.ie/t5/Joining-48/48-sim-card/m-p/60041#M2147 dalyer 2023-10-12T14:22:41Z