topic Re: Moving phone number in Joining 48?

Moving phone number

ElenaK9670 — Wed, 26 Jul 2023 12:48:09 GMT

Cannot move my phone number. Constantly getting email about problems with moving.

Re: Moving phone number

dalyer — Wed, 26 Jul 2023 12:51:51 GMT

You'll probably need to contact 48 support about this so.

See the link in my signature below or email them at support@48months.zendesk.com

Re: Moving phone number

Juliam5458 — Wed, 26 Jul 2023 20:14:50 GMT

how long more do iv to waited to move my number its 5 hours now im not happy with this service.i need my fone.

Re: Moving phone number

dalyer — Wed, 26 Jul 2023 20:29:19 GMT

@Juliam5458 wrote:

how long more do iv to waited to move my number its 5 hours now im not happy with this service.i need my fone.

See here:

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Moving-Your-Number/ta-p/53100

Are there only certain hours I can move my number?

Yes, all networks work between the below hours for moving numbers. Outside opening hours, you can still submit your request, but the clock won’t start until the next morning opening hours begin.

Monday - Friday 8am to 6pm (except Bank Holidays)
Saturday - Sunday & Bank Holidays 10am - 4pm

If you submitted your number to move during opening hours, see above. The time it takes to complete will vary depending on your old network account type.

Prepay & Bill pay accounts can take between 2 - 3 hours.
Business/Family take up to 24h hours.

If the port doesn't complete tomorrow morning then you'll probably be to contact 48 support as mentioned above.