topic Re: Top up and fair use policy in Joining 48?

Top up and fair use policy

AndrewG1573 — Fri, 14 Apr 2023 21:52:54 GMT

For some reason for the very first time in a few years of using 48 I'm 6g away from the fair use limit,and membership doesn't renew for a whole month. I've topped up by 10€ and my credit balance is now €14, does this mean I'm okay or will I still get suspended.

Re: Top up and fair use policy

dalyer — Fri, 14 Apr 2023 22:13:30 GMT

You mean that you've used 194GB in one day?!?

How did you manage that?

Topping up your credit balance is irrelevant here.

I'm not sure if 48 actually suspend users of they exceed the 200GB data fair usage limit.

I suspect that it's more likely that data will simply stop working for the rest of the membership month.

And texts and calls will still work.

But you should ask 48 support for clarification.

And obviously ease off on the data usage!

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

Re: Top up and fair use policy

AndrewG1573 — Fri, 14 Apr 2023 22:58:21 GMT

Thanks for that link. I've not been using it any differently than usual so it's a bit odd.

Re: Top up and fair use policy

NikhilY3689 — Sat, 15 Apr 2023 10:14:04 GMT

Hii

Re: Top up and fair use policy

dalyer — Sat, 15 Apr 2023 13:57:35 GMT

@NikhilY3689 wrote:
Hii

Your post was blank @NikhilY3689 - did you mean to post a question or comment?