topic Re: Can’t ring out in Joining 48?

Can’t ring out

john_barry64 — Thu, 29 Dec 2022 21:20:37 GMT

Can’t ring out

Re: Can’t ring out

dalyer — Thu, 29 Dec 2022 22:58:45 GMT

You'll need to post a bit more info if you want help from the community forum.

Did it work before?

If so, when did it stop working?

Do you have an active membership?

You need one for calls to work.

Do any calls work at all?

Can you send texts?

Do you have a signal?

Have you been abroad and returned recently?

Re: Can’t ring out

michaelm9697 — Wed, 22 Feb 2023 18:24:40 GMT

do i get a number when i join 48

Re: Can’t ring out

dalyer — Wed, 22 Feb 2023 19:51:45 GMT

Yes.

You can also port your previous number if you want.

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Re: Can’t ring out

DennisY2302 — Sat, 18 Mar 2023 17:50:36 GMT

Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup

Re: Can’t ring out

dalyer — Sun, 19 Mar 2023 10:25:56 GMT

@DennisY2302 wrote:
Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup

You need to buy a data add-on to use data for the remainder of your membership month.

https://community.48.ie/t5/The-Knowledgebase/All-About-Add-ons/ta-p/53111

https://48.ie/my48/addons

You cannot terminate a monthly membership early to allow a new one to start. Memberships always run their full monthly term.

If you're regularly using up the 100GB membership data allowance then maybe you should consider switching to the €12.99 200GB membership?