topic Re: Paid twice my subscription in Joining 48?

Paid twice my subscription

olivierB1705 — Wed, 23 Nov 2022 16:07:03 GMT

Hi There,

I wasn't sure if my initial payment was successful because a web interface didn't confirm if the payment was successful, so I tried again and realised I was charged twice. How can I get my overpayment refunded?

Re: Paid twice my subscription

dalyer — Wed, 23 Nov 2022 19:00:50 GMT

If you paid twice then you should have two memberships.

One current and another that has stacked to start when the first one ends.

So you don't really need any refund and don't lose out.

But if you still want a refund then you'll have to contact 48 support.

Email them at support@48months.zendesk.com

Re: Paid twice my subscription

AmyD3497 — Thu, 24 Nov 2022 13:17:01 GMT

I paid subscription but forgot I have auto renew set up for my daughter Amy Duff

Re: Paid twice my subscription

dalyer — Thu, 24 Nov 2022 14:00:41 GMT

Either disable auto renew for next month or contact 48 support and ask about a refund.