topic Re: Activate membership in Joining 48?

Got first membership but can't make calls/send texts

LeaC0501 — Fri, 15 Mar 2024 21:00:54 GMT

Hello there,

I activated my new sim card yesterday, got my membership today, and I still can 't make calls and text, it says that I don 't have enough credit. Is it normal? How long will it take til i can 't use it? Thanks a lot for your help.

Lea

Re: Activate membership

dalyer — Fri, 30 Jul 2021 10:19:42 GMT

What does your My48 account say about your membership status?

Some new joiners seem to have this problem initially with membership.

You may need to contact 48 support about this - see the link in my signature below.

Hope this helps.

Re: Activate membership

LeaC0501 — Fri, 30 Jul 2021 10:25:50 GMT

Thanks for your help!

Re: Activate membership

dalyer — Fri, 30 Jul 2021 10:29:23 GMT

Just to be clear - does it tell you that you have no credit when you try to make ANY calls or just to specific numbers?

If the latter then what sort of number?

Remember that membership covers calls to Irish mobiles and landlines but not other numbers which may need cash credit to pay for such calls.

Re: Activate membership

CaitronaMM1230 — Fri, 15 Mar 2024 20:42:28 GMT

Me too

Re: Activate membership

dalyer — Fri, 15 Mar 2024 20:59:47 GMT

You're replying to a 3 year old thread.

What does your My48 account Dashboard say about your current membership status, allowance balances and expiry date?

https://48.ie/my48

If your need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com