topic Cannot move my number in Joining 48?

Cannot move my number

JamesCO1512 — Mon, 17 May 2021 14:25:09 GMT

I cannot move my number after putting in all my details.

Re: Cannot move my number

dalyer — Wed, 23 Jun 2021 14:48:36 GMT

What happens?
Did you get the porting security code via text message to your old SIM?
Are you getting any error messages?
You may need to contact 48 support.
See the link in my signature below.

Hope this helps.

Re: Cannot move my number

LiamN4983 — Wed, 23 Jun 2021 14:08:53 GMT

This is happening to me too. I put everything in last night, got the security text and replied to it and it said it was porting. I know the hours for porting are business hours but it should be done by now. Please port the number ASAP.

Re: Cannot move my number

dalyer — Wed, 23 Jun 2021 14:47:46 GMT

I don't understand the bit about replying to the security text?
In my experience you get a security code by text and you enter that code into the porting request form.
You don't reply to the text.

Anyway, if porting is taking more that a few hours then you'll have to contact 48 support.
See the link in my signature below.

Hope this helps.