https://community.48.ie/t5/Joining-48/Network-locked-sim-card-inserted/m-p/55720#M1535 <P>If your PIN or PUK doesn't help then perhaps your phone is locked to another network and needs to be unlocked first before it can be used on 48?</P> <P>&nbsp;</P> <P><A href="https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256</A></P> <P>&nbsp;</P> <P>You seem to be using a Samsung phone so maybe this is relevant?<BR /><BR /></P> <P><A href="https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-for-a-pin-or-unlock-code-to-unlock-it/" target="_blank">https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-for-a-pin-or-unlock-code-to-unlock-it/</A></P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 11 Mar 2021 17:27:02 GMT dalyer 2021-03-11T17:27:02Z https://community.48.ie/t5/Joining-48/Network-locked-sim-card-inserted/m-p/55717#M1534 Hi I just moved to 48 and it says "network locked sim card inserted" and asks for code. Where can I get the code? Thanks Thu, 11 Mar 2021 09:49:27 GMT https://community.48.ie/t5/Joining-48/Network-locked-sim-card-inserted/m-p/55717#M1534 KatarinaB9442 2021-03-11T09:49:27Z https://community.48.ie/t5/Joining-48/Network-locked-sim-card-inserted/m-p/55720#M1535 <P>If your PIN or PUK doesn't help then perhaps your phone is locked to another network and needs to be unlocked first before it can be used on 48?</P> <P>&nbsp;</P> <P><A href="https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256</A></P> <P>&nbsp;</P> <P>You seem to be using a Samsung phone so maybe this is relevant?<BR /><BR /></P> <P><A href="https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-for-a-pin-or-unlock-code-to-unlock-it/" target="_blank">https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-for-a-pin-or-unlock-code-to-unlock-it/</A></P> <P>&nbsp;</P> <P>Hope this helps.</P> Thu, 11 Mar 2021 17:27:02 GMT https://community.48.ie/t5/Joining-48/Network-locked-sim-card-inserted/m-p/55720#M1535 dalyer 2021-03-11T17:27:02Z