topic Re: membership in Joining 48?

membership

Anon — Thu, 22 May 2014 21:14:57 GMT

How long does it take for the deal to kick in and how do you know when it does

Re: membership

marionh — Fri, 23 May 2014 09:52:12 GMT

If your old membership is still active and you buy a new one now, then the new one is queued and will start when the old one expires. If you don't have any membership active at the moment and you buy membership now, it should start working straight away.

You can check your membership status on your My 48 dashboard.

See here our FAQ about membership as well if you have additional questions.

Did this help you or do you still require assistance?

Re: membership

Anon — Mon, 15 Sep 2014 20:20:28 GMT

I've bought my membership 2 or 3 hours ago and it still saying '
We're adding the good stuff
Hang tough, we are processing your last order. Refresh this page to see updates.
refresh this page' I've refreshed the page lots of times but hasn't worked and it won't let me but more membership?

Re: membership

dalyer — Tue, 16 Sep 2014 08:24:26 GMT

A few people seem to be having problems with the membership payment/renewal pages/process lately.

You might need to contact 48 support about this:

How to get help

Hope this helps.

Re: membership

canvasjunction — Thu, 22 Oct 2015 13:51:34 GMT

I'm waiting 2 days for my Internet top up. Money taken but no option to do anything else 😞

Re: membership

dalyer — Thu, 22 Oct 2015 14:32:20 GMT

Your current membership probably hasn't expired yet and the new one will only start when it does.

See here:

Bought membership - can't call/text

Hope this helps.

Re: membership

dalyer — Thu, 22 Oct 2015 20:59:30 GMT

Did that help at all?

Re: membership

canvasjunction — Sun, 25 Oct 2015 17:51:36 GMT

Thanks for you help, you're very good 😊 Ive never had a problem buying extra Internet, my membership doesn't expire until November 8th so I'll probably have to wait until then to gety data back unfortunately 😢

Re: membership

dalyer — Sun, 25 Oct 2015 17:56:15 GMT

Yes - a new membership will not start until your current one expires on November 8th.

If you've used to your membership data allowance you can always buy a data add-on to get back online.

Hope this helps.

Re: membership

canvasjunction — Mon, 26 Oct 2015 17:07:45 GMT

Thanks, I didn't buy a new membership just an Internet add on. My membership is still valid, just no data, add on Internet is still processing

Re: membership

dalyer — Mon, 26 Oct 2015 17:36:01 GMT

You'll probably need to contact 48 about that so.

http://community.48months.ie/t5/Need-Help/How-to-get-help/td-p/4038/jump-to/first-unread-message

Hope this helps.

Re: membership

robbie39 — Mon, 06 Jul 2020 23:56:23 GMT

Membership expired on 6/7 just bought new one still not activated

Re: membership

dalyer — Tue, 07 Jul 2020 08:12:43 GMT

If it still didn't start then you'll need to contact 48 support and ask them to look into the issue.
Using the support chat channel is usually the best and quickest way to get stuff like this sorted out.

Hope this helps.

Re: membership

dalyer — Tue, 07 Jul 2020 10:54:34 GMT

Were support able to sort this out for you @robbie39?

Re: membership

robbie39 — Mon, 30 Nov 2020 22:44:46 GMT

Hi I’m looking for my call history from them 19/11/2020 if I could ASAP that would be great thanks

Re: membership

dalyer — Mon, 30 Nov 2020 22:57:49 GMT

You'll have to contact 48 support if you want detailed call lists.

Hope this helps.