topic Re: Sim activation in Joining 48?

Sim activation

MarkS2920 — Tue, 17 Nov 2020 11:39:59 GMT

How do i activate a second sim using same registration details

Re: Sim activation

dalyer — Tue, 17 Nov 2020 11:42:44 GMT

You can't.
You need a separate email address/account for each SIM.
There's currently no facility to have more than one SIM in a single account.

Hope this helps.

Re: Sim activation

DesF9345 — Tue, 17 Nov 2020 18:50:26 GMT

Hi Dalyer, hoping you might have some insight. So I have another sim and trying to activate it for someone else. Tried it on a number of laptops, phones etc with a completely different login but everytime the face just keeps coming back to my own account and all I can do is 'order sim'. I have 5 of them! This is only in the last few days this has happened. Basically it will not let me set up a new 'account'. Any ideas? As I said I have tried it on a completely separate phone so cookies should not be the issue. Head scratching. Cheers.

Re: Sim activation

dalyer — Tue, 17 Nov 2020 18:58:36 GMT

I don't really understand what you're doing wrong but if you make sure that you are never logged into your own account and then activate the SIM using the account/email address that was used to order it then it should work.

I've done this many times myself no problem.

Remember that every SIM needs a separate email address/account.

Hope this helps.