topic MMS won't download on one plus 3 in Phones

MMS won't download on one plus 3

jimbojetset — Thu, 06 Apr 2017 13:30:32 GMT

I have a one plus 3 running on Nougat when I am sent an MMS it asks me to download I press and 3 dots just keep flashing until it sayd message won't download. I can download anything else. I've made sure all the settings are correct as per the boards here, any suggestions?

Re: MMS won't download on one plus 3

dalyer — Thu, 06 Apr 2017 14:27:16 GMT

Are you sure that your internet and MMS APN settings are correct?

Follow the instructions here to ensure that they are

https://community.48months.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Just because you can download stuff over a data internet connection doesn't mean that your MMS settings are correct.

Obviously you need a date allowance too.

Hope this helps.

Re: MMS won't download on one plus 3

dalyer — Fri, 07 Apr 2017 11:18:33 GMT

Did that help at all?

Re: MMS won't download on one plus 3

jimbojetset — Fri, 07 Apr 2017 12:40:11 GMT

No it didn't because as I said in my first post that I had followed the instructions on the site prior. I've just checked my phone again and the APN settings match the ones suggested.

Regards

James

Re: MMS won't download on one plus 3

dalyer — Fri, 07 Apr 2017 12:53:11 GMT

Please post screenshots of your APN settings.

Re: MMS won't download on one plus 3

dalyer — Fri, 07 Apr 2017 19:20:41 GMT

Any update?