topic Re: I can't call or text in Phones

I can't call or text

dwitherow — Thu, 30 Mar 2017 17:28:50 GMT

I paid my membership and now can't call or text

dalyer — Thu, 30 Mar 2017 19:11:20 GMT

Was this working before or have you just joined 48?

What does your My48 account say about your current membership status and allowance balances?

Can you receive calls/texts?

Can you send any texts or make any calls?

Hope this helps.

dwitherow — Thu, 30 Mar 2017 19:25:01 GMT

It says ive paid my membership and will not connect to 48 ive turned of my phone for 15mins and turned back on and still nothing 😮

dalyer — Thu, 30 Mar 2017 20:03:50 GMT

Please clarify what it says about your current membership status and expiry date and your allowance balances.

What do you mean it doesn't connect to 48?

When you manually scan for networks do you see 48 and can you connect to it?

If you don't see 48 then try Three/O2.

You haven't clarified if you are new to 48 and this is your first time trying to use the network and membership or if it worked before now.

Hope this helps

dalyer — Fri, 31 Mar 2017 08:59:59 GMT

Any update?