topic New Customer - Cant make calls or get online in Phones https://community.48.ie/t5/Phones/New-Customer-Cant-make-calls-or-get-online/m-p/74687#M7780 <P>I am setup but i still dont have data &amp; cant make phone call</P> Fri, 14 Aug 2026 12:49:23 GMT KylaT4686 2026-08-14T12:49:23Z New Customer - Cant make calls or get online https://community.48.ie/t5/Phones/New-Customer-Cant-make-calls-or-get-online/m-p/74687#M7780 <P>I am setup but i still dont have data &amp; cant make phone call</P> Fri, 14 Aug 2026 12:49:23 GMT https://community.48.ie/t5/Phones/New-Customer-Cant-make-calls-or-get-online/m-p/74687#M7780 KylaT4686 2026-08-14T12:49:23Z Re: New Customer - Cant make calls or get online https://community.48.ie/t5/Phones/New-Customer-Cant-make-calls-or-get-online/m-p/74688#M7781 <P>Is your phone unlocked for use on any network?</P> <UL> <LI><A href="https://48.ie/unlock-your-phone" target="_blank" rel="noopener">https://48.ie/unlock-your-phone</A></LI> </UL> <P>Did you successfully activate your SIM?</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099</A></LI> </UL> <P>Did you buy a membership plan in order to be able to use outgoing services?&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>Did you configure your APN settings correctly in order for mobile data to work?&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/53106</A></LI> </UL> <P>What happens when you try to make a call?&nbsp;</P> <P>Any error messages?&nbsp;</P> <P>Can you receive calls?&nbsp;</P> <P>Can you send/receive texts?</P> <P>If you continue to have issues then post back with more detailed information about what happens etc.&nbsp;</P> <P>If you need to contact 48 support then see the links in my signature below.</P> Fri, 14 Aug 2026 14:52:33 GMT https://community.48.ie/t5/Phones/New-Customer-Cant-make-calls-or-get-online/m-p/74688#M7781 dalyer 2026-08-14T14:52:33Z