Renewing .y plan

BrianM2259 — Thu, 09 Jul 2026 12:26:35 GMT

Hi all im trying to renew my plan so i added a new card and it hasnt come through yet , and went logged on again it said i have no plan so when i went to set it up again it said it takes up to five minutes to go through but thaat was 24 hours ago any help please?

Re: Renewing .y plan

dalyer — Thu, 09 Jul 2026 13:37:46 GMT

What exactly do you mean by "I went to set it up again"?

What exactly did you set up?

If it was membership plan auto-renewal then you still need to buy your first membership plan manually before auto-renewal will take over from the next time.

What does your Transactions page say about your recent payments?

https://48.ie/my48/transactions

Do you have an active membership plan listed on your My48 account dashboard?

https://48.ie/my48

Are there any stacked upcoming membership plans listed on your Buy Plan page?

https://48.ie/my48/memberships

When were you last able to successfully buy a membership plan?

Is your payment card still valid, not frozen via your online banking, and there are sufficient funds in the account if it's a debit card?

If you need to contact 48 support about this then see the links in my signature below.

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Renewing .y plan

Re: Renewing .y plan