update payment credit card

VivianY4253 — Mon, 18 May 2026 13:54:20 GMT

Since my autopay credit has expired, and I just added the new information on the internet after logging in, it seems it doesn't work. I'm sure why?

Re: update payment credit card

dalyer — Mon, 18 May 2026 14:47:57 GMT

What happens when you change the registered card details here?

Any error messages?

After auto-renewal fails you need to buy your next membership plan manually before auto-renewal takes over again from the next time.

Auto-renewal never retries once it fails, even after you update your payment card details.

What happens when you try to buy a plan here?

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.