https://community.48.ie/t5/Phones/SIM-card-not-working-in-new-phone/m-p/70994#M6969 <P>To order a replacement SIM see here:&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487</A></LI> </UL> <P>Was your current SIM ever working ok in a different phone?</P> <P>Is the new phone unlocked for use on any network?</P> <P>What happens when your SIM is installed in the new phone? Any error messages?&nbsp;</P> <P>What make and model of phone is it?</P> <P>E.g. if it's an iPhone then it may need activation on the 48 network and this involves the phone silently sending an SMS message to a UK activation server and this will fail (also silently) if you don't have cash credit on your account to pay for the international text.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Wed, 26 Nov 2025 10:13:30 GMT dalyer 2025-11-26T10:13:30Z https://community.48.ie/t5/Phones/SIM-card-not-working-in-new-phone/m-p/70993#M6968 <P>My sim isnt working on my new phone. I cant get the chat working, can you send me a new sim please.&nbsp;</P> Wed, 26 Nov 2025 09:16:12 GMT https://community.48.ie/t5/Phones/SIM-card-not-working-in-new-phone/m-p/70993#M6968 MaryanneB5802 2025-11-26T09:16:12Z https://community.48.ie/t5/Phones/SIM-card-not-working-in-new-phone/m-p/70994#M6969 <P>To order a replacement SIM see here:&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487</A></LI> </UL> <P>Was your current SIM ever working ok in a different phone?</P> <P>Is the new phone unlocked for use on any network?</P> <P>What happens when your SIM is installed in the new phone? Any error messages?&nbsp;</P> <P>What make and model of phone is it?</P> <P>E.g. if it's an iPhone then it may need activation on the 48 network and this involves the phone silently sending an SMS message to a UK activation server and this will fail (also silently) if you don't have cash credit on your account to pay for the international text.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Wed, 26 Nov 2025 10:13:30 GMT https://community.48.ie/t5/Phones/SIM-card-not-working-in-new-phone/m-p/70994#M6969 dalyer 2025-11-26T10:13:30Z