https://community.48.ie/t5/Phones/Bought-12-99-credit-but-app-shows-zero-cash-balance/m-p/70931#M6950 <P>I paid for the €12.99 credit online on the app two days ago. But it still only shows 0 cent on the app. I called the 48 mobile phone number but they referred me to this page</P> Thu, 20 Nov 2025 12:31:40 GMT RebeccaMcD3937 2025-11-20T12:31:40Z https://community.48.ie/t5/Phones/Bought-12-99-credit-but-app-shows-zero-cash-balance/m-p/70931#M6950 <P>I paid for the €12.99 credit online on the app two days ago. But it still only shows 0 cent on the app. I called the 48 mobile phone number but they referred me to this page</P> Thu, 20 Nov 2025 12:31:40 GMT https://community.48.ie/t5/Phones/Bought-12-99-credit-but-app-shows-zero-cash-balance/m-p/70931#M6950 RebeccaMcD3937 2025-11-20T12:31:40Z https://community.48.ie/t5/Phones/Bought-12-99-credit-but-app-shows-zero-cash-balance/m-p/70932#M6951 <P>What do you mean by €12.99 credit?&nbsp;</P> <P>Membership plan or cash credit?&nbsp;</P> <P>These are different things on 48.</P> <P>You need a monthly membership plan on 48 to use services.</P> <P>Cash credit is only used to pay for certain out of membership bundle services.&nbsp;</P> <P>When you buy a membership plan for €12.99 you won't see €12.99 cash credit on your account.&nbsp;</P> <P>You should probably read this key post today explains how membership works on 48.</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105" target="_blank">https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105</A></LI> </UL> <P>It's a bit different to other pay as you go mobile service providers.</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Thu, 20 Nov 2025 12:30:13 GMT https://community.48.ie/t5/Phones/Bought-12-99-credit-but-app-shows-zero-cash-balance/m-p/70932#M6951 dalyer 2025-11-20T12:30:13Z