Calls/texts don't work

KathleenK2922 — Tue, 25 Mar 2025 09:43:39 GMT

I can’t make calls or text and no one can text me

Fault

KathleenK2922 — Tue, 25 Mar 2025 08:33:09 GMT

Hi I’m not able to call or text

dalyer — Tue, 25 Mar 2025 09:43:59 GMT

When was it working ok for you last?

Did anything change since then?

Phone software update, settings changes, factory reset/restore, returned from roaming abroad, etc.?

Do you have a connection to the 48 network - i.e. signal bars?

If not then if you do a manual scan for networks can you see and connect to 48?

What happens when you try to make a call or send a text?

Any error messages?

Can you receive calls?

Can you use mobile data?

Do you have an active membership plan?

If you need to contact 48 support about this then see the links in my signature below.