Can't make/receive calls - was working OK a few days ago

AngelaP1141 — Tue, 11 Mar 2025 17:27:41 GMT

Hi,

My phone stopped working on Sunday, it seems the sim card might need to be replaced

Re: phone wont receive or make calls

dalyer — Tue, 11 Mar 2025 17:26:47 GMT

Do you have an active membership plan?

What happens when you try to make a call?

Any error messages?

Can you send/receive texts and use mobile data?

Do you have a connection to the 48 network - i.e. signal bars?

If not then what happens if you do a manual search for networks?

Can you see and connect to 48?

Can you try the SIM in another unlocked phone?

If you need a replacement SIM then see here:

If you need to contact 48 support about this then see the links in my signature below.