https://community.48.ie/t5/Phones/PIN-not-accepted-when-opening-phone/m-p/67554#M6265 <P>You mean this doesn't help?&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256</A></LI> </UL> <P>Did something change on the phone before this happened?&nbsp;</P> <P>What is the exact prompt?&nbsp;</P> <P>Please describe in detail the exact steps taken from turning on the phone to "nothing happening".</P> <P>E.g. turn on, prompt for SIM PIN (?), enter SIM PIN, another prompt for a 4-8 code appears (?), what exactly is the prompt?, what do you enter here, what do you mean by "nothing happens", etc.</P> <P>What make and model of phone is it?&nbsp;</P> <P>What happens if you take the 48 SIM out and reboot the phone?</P> <P>Sounds more like a phone than a 48/SIM problem?&nbsp;</P> <P>You might need to contact the seller or manufacturer for advice?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Fri, 27 Dec 2024 13:37:45 GMT dalyer 2024-12-27T13:37:45Z https://community.48.ie/t5/Phones/PIN-not-accepted-when-opening-phone/m-p/67553#M6264 <P>I turned on my phone screen and was prompted to enter my PIN, which doesn't usually happen. When I entered it I was then prompted to enter a 4-8 digit PIN, and when I did so nothing happened. I have not been given the option to enter my PUK at any point.</P> Fri, 27 Dec 2024 11:56:25 GMT https://community.48.ie/t5/Phones/PIN-not-accepted-when-opening-phone/m-p/67553#M6264 ChristopherM7553 2024-12-27T11:56:25Z https://community.48.ie/t5/Phones/PIN-not-accepted-when-opening-phone/m-p/67554#M6265 <P>You mean this doesn't help?&nbsp;</P> <UL> <LI><A href="https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256" target="_blank" rel="noopener">https://community.48.ie/t5/The-Knowledge-Base/I-forgot-my-PIN-or-need-my-PUK/ta-p/256</A></LI> </UL> <P>Did something change on the phone before this happened?&nbsp;</P> <P>What is the exact prompt?&nbsp;</P> <P>Please describe in detail the exact steps taken from turning on the phone to "nothing happening".</P> <P>E.g. turn on, prompt for SIM PIN (?), enter SIM PIN, another prompt for a 4-8 code appears (?), what exactly is the prompt?, what do you enter here, what do you mean by "nothing happens", etc.</P> <P>What make and model of phone is it?&nbsp;</P> <P>What happens if you take the 48 SIM out and reboot the phone?</P> <P>Sounds more like a phone than a 48/SIM problem?&nbsp;</P> <P>You might need to contact the seller or manufacturer for advice?</P> <P>If you need to contact 48 support about this then see the links in my signature below.</P> Fri, 27 Dec 2024 13:37:45 GMT https://community.48.ie/t5/Phones/PIN-not-accepted-when-opening-phone/m-p/67554#M6265 dalyer 2024-12-27T13:37:45Z