topic Re: Roaming in Phones

Roaming didn't work in Rome last week (and on other trips)

tishie — Fri, 25 Oct 2024 09:39:40 GMT

I just put in a new sim before travelling to Rome last week but once again I had no roaming. I have followed the trouble shooting guide but no luck. I have never managed to get roaming despite following the guide and changing the sim twice. What is the problem. I really do need to sort this out or will be forced to change provider.

Re: Roaming

dalyer — Fri, 25 Oct 2024 09:39:04 GMT

Perhaps it coincided with this seemingly general problem with roaming last week?

https://community.48.ie/t5/Phones/Roaming-down-for-everyone/td-p/66578

However, even when there isn't such a widespread outage unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues:

https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

Re: Roaming

tishie — Fri, 25 Oct 2024 13:53:16 GMT

This is not satisfactory. I have changed my sim twice and still never managed to get roaming either in NI or mainland Europe. I couldn't recommend 48.ie only works when in 26 counties.

Re: Roaming

dalyer — Fri, 25 Oct 2024 14:59:41 GMT

> This is not satisfactory

You'll have to take that up with 48 support so.

See the links in my signature below.